Chipmypet

This is our short guide for Chipmypet customers to help you better understand the microchip process.  After reading if you have any questions, please get in touch via our social media.

Due to Covid-19 Chipmypet have adapted their service to include social distancing measures.

You will need to read this guide before your appointment and may want to refer back to it later.  

Before booking

  • Chipmypet only microchip whole litters, still with the breeder and under 8 weeks old.

  • We recommend arranging your appointment as soon as possible, as we tend to get fully booked  in advance.

  • Chipmypet recommend microchipping your litter around 6 weeks old.

  • Your litter must not already have microchips and must be in a good and healthy condition.

Payment

  • All payments will need to be made via bank transfer before your appointment.  Details will be sent to you when you complete the booking form.

  • You can make the payment up to 48 hours before the appointment, however the booking is not complete until the payment is received, so we recommend making the payment as soon as possible to make sure you don't miss out.

At your appointment

  • Your appointment should take less than 5 minutes per pup, although the implant itself will only take a few seconds.

  • The procedure is very simple and the pups don't  feel it at all.

  • Due to the Covid-19 pandemic Chipmypet has had to make some changes to our appointments:

    • You will receive a phone call when our team of 2 arrive at your property.  (One qualified implanter and a trainee vet to assist.)

    • You must open any gates, etc before we arrive.

    • You will place your pups in a pen, cage or holding area outside your home (a temporary makeshift one is fine) before our team arrives.

    • Our implanters will collect your pups 1 at a time and microchip them in one of our vehicles.

    • Our implanters will return the pup to the holding area once complete.

    • 1 responsible person aged 18+ needs to be in the outdoor space to answer questions but must remain at least 2 meters from our team.

    • All other people and animals must not enter the garden during the appointment.

After your appointment

  • After implantation, you will not notice generally any difference in your pups.

  • Your pups need to take it easy for the first 48 hours after the appointment, some aftercare is required:

    • Do not wash or bathe your pups.

    • Do not use flea treatments, collars, etc.

    • Do not put your pup in clothes or harnesses.

    • Do not stroke or rub the implant area.

    • Do not squeeze the implant area.

    • Do not try to remove the microchip.

    • The pups cannot be vaccinated on the same day or before your microchip appointment. 

Pre-Registering the pups to the breeder

You will need a smartphone, tablet or device to pre-register your pups. 

(If you do not have one of these, please get in touch via our social media for help, before booking)

 

Please download the free Petscanner app from your app store and create a free breeder account for yourself. 

(If you cannot do this, please get in touch via our social media for help, before booking)

Chipmypet's implanter will bring your smart pet scanner to your first appointment.

This small Bluetooth device is free of charge and is yours to keep.

For more detailed information regarding the scanner please click here.

Once the appointment has finished and our team has left, you will scan the microchip and pre-register it to your breeder Petscanner account (free of charge).

We can provide addition support on how to do this remotely after your appointment.

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Transferring ownership to the new owners

  • New owners will also download the free app to their smart phones.  Please ask them to do this before the hand over date.

  • New owners will pay £2.99 to register the microchip at this moment.  This payment verifies the new owners identity.

  • This includes FREE Petscanner pet protection for 3 months.

  • The pup will now transfer from the breeders account to the new owners

Cancellation

  • If you need to change or cancel your appointment please let us know as soon as possible.

  • You may cancel or amend your appointment up to 48 hours before your appointment.

  • Due to the Covid-19 outbreak, for the safety of our team, if you do not follow our instructions during your appointment it will be cancelled, we will not rearrange and no refunds will be given.

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